📋 FAQ: Automatic Payments at Earley’s Storage, LLC
❓ Why are automatic payments required?
Automatic payments ensure that rent is paid on time every month, helping tenants avoid late fees and keeping accounts in good standing.
❓ How do I set up automatic payments?
Tenants must complete the setup through our online rental application system (Innago). During the account setup process, you’ll be prompted to enter your preferred payment method (bank account or credit/debit card) and authorize recurring monthly charges.
❓ What payment methods can I use?
Bank account (ACH transfer)
Credit card (Visa, MasterCard, Discover, American Express)
Debit card
❓ When will payments be processed?
Payments are automatically processed on the first day of each month. If the first falls on a weekend or holiday, the payment will still process on that date.
❓ Can I change my payment method later?
Yes. You can update your payment method at any time by logging into your Innago account and editing your payment settings.
❓ What happens if my payment fails?
If a payment fails (due to insufficient funds, expired card, etc.), you’ll be notified immediately.
A $30 NSF (Non-Sufficient Funds) fee will automatically be charged to your account.
A late fee may also apply if payment is not corrected within 24 hours.
❓ Do I still get a receipt?
Yes. You’ll receive an email confirmation each month once your payment is successfully processed.
❓ Is my information secure?
Absolutely. All payments are processed through Innago’s secure system, which uses encryption to protect your financial information.